Consultancy & Accessibility Audits
Expert accessibility consultancy for luxury venues, suppliers and hospitality businesses.
Elaine works directly with premium venues, five-star hotels, wedding suppliers and hospitality businesses to assess, improve and transform their accessibility provision — in a way that is commercially intelligent, practically actionable and aligned with the highest luxury standards.
This is not compliance consultancy. This is competitive advantage.
Who Is This For?
Expert accessibility consultancy for luxury venues, suppliers and hospitality businesses.
Elaine works directly with premium venues, five-star hotels, wedding suppliers and hospitality businesses to assess, improve and transform their accessibility provision — in a way that is commercially intelligent, practically actionable and aligned with the highest luxury standards.
This is not compliance consultancy. This is competitive advantage.
What I Offer
Accessibility Audit
Full On-Site Assessment | From £1,500 + travel
Comprehensive on site audit using CAE standard methodology
Assessment across 8 categories, physical access, sensory environment, communication, on the day experience, staff training, dietary provisions, governance and digital accessibility
Scored report with evidence, ratings and photography
Prioritised action plan with phased recommendations
Post-audit debrief call with Elaine
Certificate of audit completion
Accessibility Audit
Digital & Marketing Review | From £750
Assessment of website accessibility (WCAG.21AA)
Social media accessibility audit - alt text, captions, colour contrast
Booking process accessibility review
Inclusive language and representation assessment
Written report with prioritised reccomendations
Accessibility Strategy Consultancy
Full On-Site Assessment | From £2,000 (retainer packages available)
Strategic accessibility roadmap for your business
DEI risk assessment and policy review
F’AIRE Conversations Framework Implementation
Supplier and contractor accessibility standards guidance
Ongoing retainer support available
The Inclusive Knot Verification Programme
Enquire for pricing
Full accessibility audit of your venue or business
Dedicated accessibility training for your team
Verification assessment against The Inclusive Knot standard
Listed as a verified accessibility committed professional in The Inclusive Knot directory
Ongoing support and annual reassessment
How It Works
From first contact to lasting change.
Discovery Call - A free 30 minute call to understand your business, your goals and where you currently are on your accessibility journey
Proposal - A bespoke proposal outlining the audit or consultancy scope, timeline and investment
On-Site assessment or strategic session - Elaine conducts the audit or strategy work in person or remotely
Report & Recommendations - A detailed report with evidence, scores, prioritised actions and a phased improvement plan
Debrief and next steps - A follow up call to walk through findings and agree next steps
Ongoing support - Optional retainer or project-based support to implement recommendations
"Accessibility in the luxury market isn't about installing a ramp and calling it done. It's about reimagining the entire guest experience from the perspective of someone who has always been an afterthought. That's what I help you do." - Elaine Hughes
Ready to start your accessibility journey?
Book a free 30-minute discovery call. No obligation — just a conversation about where your business is and where it could be.